1. Whoever dwells in the shelter of the Most High will rest in the shadow of the Almighty.         2. I will say of the Lord, “He is my refuge and my fortress, my God, in whom I trust.” - Psalm 91: 1-2 

Questions?

You have questions, we have answers

Frequently Asked Questions

Maybe you have a few questions. That’s okay; most people do. So here’s a quick collection of some of the questions people ask us… along with our answers. If you still have a question, don’t hesitate to contact us (or give us a call) and we’ll be happy to answer it for you.

 

FAQ

Overage Refund Recovery is an organization that specializes in finding and recovering lost assets. Some of the sources of money that we locate are from Tax and Mortgage Foreclosure auctions, States Unclaimed Surplus Funds. We research the information and then contact the rightful owners to help them get their Funds back for themselves!

For example, in the case of real estate that was owned, Properties are sold either at foreclosure or tax sale auction. Many times the amount owed to lien holder or creditors gets overpaid to the government and they take it if no one claims it. In cases of Bankruptcy, an old discharged bankruptcy can sometimes yield funds. There are many more sources. We would be more than happy to explain where your funds were generated from.

We know how much the claim is but need your approval to pinpoint the exact location of those funds within the government agency. Once you sign, we will complete the drill down process to identify the unclaimed fund account and immediately file to get it released on your behalf.

We work on a contingency basis and are only paid a minor percentage when and if we successfully recover the funds for you. Once you sign our contingency fee agreement, we’ll cover all the costs of retrieving those funds on your behalf including but not limited to Attorney’s fees, filing fees, court costs etc. We do this every day and NEVER charge you a penny out of pocket to get you your money.

Government agencies don’t make the process of finding and claiming those funds easy. It requires a lot of paperwork, legal motions and follow-up. You could hire a lawyer to help but they typically cost more than the claim itself and you have to pay them upfront to get started. With us, you pay nothing up front and we know how to keep costs low. You need an experienced professional that knows the process inside and out to maximize your chance of getting that money.

Every Government agency, Bank or Private organization handles the claims process differently. Depending on the local rules of law and the type of claim it is typically anywhere from 60 -120 days on average from the filing date. Some cases may take even more time, however we have seen many cases get paid out quicker.

Contact us by phone or email with your situation and one of our helpful and friendly associates will immediately help you with your claim. Once you sign — we get to work! We will keep you informed throughout the process, from submission, to follow-up to the official release of funds. Transparency and trust is how we operate.

NO. The concept of lost or forgotten funds or assets has been around for a long time. The federal, state and local governments as well as private banks, HOA’s and others hold over a staggering $50 Billion Dollars in unclaimed funds. Yes, that’s where we come in. We do not charge you any money upfront for our services. We work on a contingency basis and are only paid when and if we successfully recover the funds for you. WE WILL NEVER ASK YOU FOR ANY PAYMENT INFORMATION. 

Jacquelyn Jones
2 weeks ago
My experience with your company was extremely positive. I was contacted regarding an overage of my account that I did not think I was owed. The team worked on my behalf and resolved the issue with no additional stress and was very professional. Thanks to Overage Refund Recovery for all your help.
Response from the owner:Thank you, Jacquelyn. We're delighted our team could resolve the account overage professionally and with no added stress. We appreciate your trust in Overage Refund Recovery and your kind words, and we're here anytime you need assistance.
Ren Scales
3 weeks ago
Working with Arnell and his team was a wonderful experience. They are extremely professional and dedicated. Even when my case turned out to be more complicated than anticipated, they kept going with it and were ultimately able to recover a significant amount of money that I had previously written off as lost, due to not having the knowledge or resources to try to get it back on my own. I greatly appreciate that they handled everything from start to finish so I did not have to stress about anything throughout the process. I can’t recommend Overage Refund Recovery enough.
Response from the owner:Ren, thank you for your glowing review. We’re thrilled Arnell and the team could recover those funds and make a stressful situation easier for you. We appreciate your trust and recommendation and are always here if you need assistance again.
Roslyn Brewer
2 months ago
What a great experience! My mom passed and they took care of everything very quickly and I the grace. Thank you!!
Response from the owner:Thank you, Roslyn, for your kind words. We are deeply sorry for your loss and honored we could assist your family during this difficult time. I’m glad our team was able to take care of everything quickly and with grace. If you need anything further, please reach out—we are here to help.
Kaynn
2 months ago
When I first recieved the call from Arnell. My immediate thought was the old addive " if it sounds to good to be true it is." I challenged the recovery team time and time again to reassure me. They put me in contact with lawyers, and over the course of months earned my trust before I finally agreed to work with them to let them help me recover money, which I have now received and been able to use to turn a lot of my own debts around. In this day and age it pays to be cautious. But laws change all the time. And in the end it can turn out people are really out here trying to help you get what your entitled to. I can recommend overage recovery because Arnell Carmichael put forth every effort to be with me step by step in the process. It's not quick but often to do things right takes time. Overage recover is proof of this. And I for one appreciate them Earning my business.
Response from the owner:Thank you, Kaynn, for the thoughtful review and for trusting Arnell and our team. We're glad we could earn your confidence by connecting you with attorneys and working step-by-step to recover your funds. It means a lot to hear the recovery helped you turn your debts around and that you appreciate our thorough approach. We appreciate your recommendation and are here if you need assistance with anything else in the future.
Nancy Crowder
6 months ago
​Mr. Carmichael was very courteous and polite in our brief encounter with recovering funds. From the beginning of our conversations, he had promised me a check for my troubles. Although I was somewhat skeptical of receiving anything at all, I was pleasantly surprised when I received a very nice and generous check for more than Mr. Carmichael had promised. I highly recommend this company should they ever reach out to you.

Sincerely, NC
Response from the owner:Thank you, Nancy — we appreciate your kind words and recommendation. We're glad Mr. Carmichael treated you courteously and that the recovery exceeded expectations. Your feedback means a lot to our team, and we will be sure to share your comments with him.
Leighann Perkins
8 months ago
Arnold is one of the best veterans I've ever run across he's one out of his way to help me during one of the hardest times I've ever been through I went through other lawyer groups and all I wanted was money for nothing absolutely nothing and Arnel was able to get me my money within 2 months when everybody else said it would be at least a year these are good Christian people. He goes out of his way to help all his clients and he truly truly cares. Thank you for everything that you've done for me and my husband and thank you for what you did serving our country.
Response from the owner:Thank you for sharing your experience, Leighann. We're thrilled to hear about your positive journey with Arnold and appreciate your kind words about his dedication and support. It’s rewarding to know that we could assist you during such a challenging time. Your gratitude means a lot to us, and we’re proud to uphold our values in serving our clients. Thank you for your trust in our team.
ADJS
9 months ago
There’s nothing better than someone reaching out to tell you you’re owed money!
This group reached out to inform me that, though the foreclosure happened, the difference from the balance owed, and the amount paid at auction, belonged to the previous homeowner.
This, they explained, was a little known fact and, their mission was to informed all that had been affected by the devastation of a foreclosure.
They worked through the process, allowing me time to recover from the loss of a home.
I embraced them for reaching out and, specifically for the day I received the surplus check!
If a foreclosure is unable to be avoided, take their call, or make a call to them. I learned a lot, and was able to see hope in the midst of turmoil.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that our outreach made a positive impact during such a challenging time. Our mission is to support those affected by foreclosure, and it's rewarding to know that we could help you not only understand your rights but also recover some funds. We're here to assist and provide guidance whenever it's needed. Your experience is exactly why we do what we do!
Melissa Bearden
9 months ago
Mr. Carmichael contacted me a month ago about some funds that had not yet been claimed. I was very skeptical considering how the world is now and how very careful you have to be when you get such news. He was very understanding, pleasant and amazing all around. He was excellent with communication and kept me updated on everything. I can't say enough good things about my experience! I highly recommend Overage Refund Recovery. If I could give infinite stars as a rating I would.
Response from the owner:Ms. Bearden,
It was a pleasure speaking and working with you! I appreciate your trust in our company, to recover your funds. This testimonial will have a far greater impact helping others than what we were able to do for you.
Wendy Tiano
9 months ago
I was in a very low place, recovering from a stroke, unable to work and my home , foreclosed and sold in an auction. My house was sold for more money than what I owed. Several companies began contacting me wanting me to sign paperwork.
Something about the his vibe told me that Arnell could be trusted. He was patient and and answered all my questions completely. I highly recommend Overage Refund Recovery. They are awesome. Professional. Patient. Determined. Trustworthy. It only took took 4 months. They are truly a blessing!!!
Response from the owner:Ms. Wendy,
Thank you for being so patient throughout this process, and we are really sorry you had to go through these health struggles! We greatly appreciate your trust in our company, and glad we were able to recover something for you to move forward with. Your testimonial will help many families to come. God Bless you!
Kristin Beach
9 months ago
Overage Refund Recovery was incredibly professional and compassionate throughout the entire process. They communicated clearly every step of the way and made everything easy to understand. Most importantly, they treat people with respect and kindness. Highly recommend their services!
Response from the owner:Thank you for your kind words, Kristin! We're thrilled to hear that you had a positive experience with our team. Providing clear communication and compassionate service is our top priority. We appreciate your recommendation and it was an absolute pleasure working with you on this case!

Unclaimed Funds May Be Waiting For You

We sympathize with you for your loss! However, you may have unclaimed funds from your home’s auction. Let’s talk about the next steps…

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